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Comprehensive Privacy Policy Framework for Empire Rides Inc

Scope of Policy

Empire Rides Inc committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect information about users of our website empireridesinc.com and our ride services (collectively, the “Services”). This policy applies to all information collected through your use of our Services, including information collected online through our website and offline during your interactions with our services.

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services. We may periodically update this policy to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes through appropriate channels before they become effective.

This Privacy Policy describes how Luxy™ collects and uses the personal information that you provide through the Services. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

 

INFORMATION YOU PROVIDE TO US

We only collect information that you directly provide to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide. We receive and store any information that you enter on our website or give us in any other way. You can choose not to provide certain information, but then you will not be able to take advantage of many of the features of our Services, including receiving pricing or making a reservation.

INFORMATION WE COLLECT THROUGH YOUR USE OF OUR SERVICES

When you use our Services, we collect information about you in the following general categories:

CONTACTS INFORMATION : When you permit the Services to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through the Services and for other purposes described in this Privacy Policy or at the time of consent or collection.

TRANSACTION INFORMATION : We collect transaction details related to your use of the Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.

USAGE AND PREFERENCE INFORMATION : We collect information about how you and/or visitors interact with our Services, your preferences expressed, and settings chosen. In some cases, we do this through the use of cookies, pixel tags, and similar technologies that create and maintain profile identifiers. The website may use cookies to help keep track of trip bookings, including when you have abandoned a booking without completing it, and this information is used to determine when to send trip booking reminder messages via SMS and email. To learn more about these technologies, please see our cookie policy.

DEVICE INFORMATION : We may collect information about your mobile device, including the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, device motion information, and mobile network information.

CALL AND SMS DATA: The Services may facilitate communications between Clients and Drivers. In connection with facilitating such task(s), we receive call data, including the date and time of the call or SMS message, the parties’ telephone numbers, and if applicable, the content of the SMS message.

INFORMATION WE COLLECT FROM OTHER SOURCES

We may get additional information from other sources and combine it with what we collect through our services. For example:

  • If you link or log in using a payment provider (like Google Pay) or social media (like Facebook), we may receive info about you from those services.

  • Drivers can provide ratings about you after rides.

  • If you use our services in other roles, we may combine that information with what we have collected as a rider or client.

This helps us provide a better and more integrated service experience.

SOCIAL SHARING FEATURES

Services may include social sharing features allowing you to share actions between our platform and other apps or sites based on your settings. Analytics and advertising partners may use cookies, web beacons, and SDKs to measure audience engagement and ad performance across sites. For details on data use, please see the social sharing services’ privacy policies and our cookie statement.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

Here are the important points rewritten and shortened for the SMS/MMS Mobile Messaging Marketing Program:

  • We use your mobile number only with your explicit consent through our services or website.

  • Your information is used to send you messages and respond, involving platform providers and vendors who assist in message delivery.

  • We do not share phone numbers with third parties, except when required by law or to protect our rights.

  • You must provide accurate and truthful information when joining the program.

  • We may deny access or take legal action if false or unauthorized information is provided.

  • For full details, see our Mobile Terms of Service.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.